CLC Forum FAQ
Frequently Asked Questions About the CLC Forum
- How do I become a member of the CLC Forum?
- I am a CLC member but have not been receiving emails from the CLC Forum. Why?
- Would you please update my email address in the CLC Forum?
- How do I temporarily remove myself from the Forum?
- I’ve updated my email address in my CLC user profile. Why is the address not updated in the CLC Forum?
How do I become a member of the CLC Forum?
To become a member of the CLC Forum, you must join CLC as a member. Once you become a CLC member, your email address will be added to the Forum distribution list by a staff member. To learn more about the benefits of membership, or to join CLC now, please visit Membership.
I am a CLC member but have not been receiving emails from the CLC Forum. Why?
There are typically four reasons why a member does not receive emails from the CLC Forum:
- A new member’s email address has not yet been added to the CLC Forum distribution list. New members should allow 5-10 business days for application processing before they will have access to the CLC Forum.
- A member has elected to unsubscribe from the CLC Forum. To re-subscribe to the CLC Forum, please contact membership@childlife.org. To learn the difference between using the Out of Office Setting and unsubscribing, please visit Managing Your Forum Account Settings.
- A member’s email address has been identified by the CLC Forum system as a “bad email address” (i.e., the email address has generated too many bounceback emails). In this case, it is helpful to add the CLC Forum email address to your approved senders list in your email address book. If you use your work email on the CLC Forum, it may also be helpful to contact your IT department and ask them to approve all emails from the domain astro.lyris.net.
- CLC has removed a member from the CLC Forum because the membership has lapsed or the member has repeatedly violated Forum rules. Visit Membership to rejoin, or contact the CLC Forum moderator at membership@childlife.org if you would like to be reconsidered for membership on the Forum.
Not sure which of these is the reason that you are not receiving messages from the CLC Forum? Contact membership@childlife.org for more information.
Would you please update my email address in the CLC Forum?
You may update your email address directly by logging into your Forum account and updating your account settings. Visit Managing Your Forum Account Settings for step by step instructions.
How do I temporarily remove myself from the Forum?
Temporarily remove yourself from the Forum by logging into your Forum account and updating your Membership Type (delivery options) to "No Mail." Once you are ready to receive messages again, follow the same procedure to switch back to your normal delivery setting for the CLC Forum. Visit Managing Your Forum Account Settings for step by step instructions.
I’ve updated my email address in my CLC user profile. Why is the address not updated in the CLC Forum?
Your CLC user profile and your CLC Forum account are operated by two different systems. Changing your email address in one location will not update your email address in the other location. Visit Managing Your Forum Account Settings for step by step instructions on how to update your email address on the CLC Forum.