PRIVACY NOTICE
Child Life Council respects the privacy of its members and other visitors to its Web site. CLC strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, Child Life Council has implemented the following policy.
Information CLC Collects
Most data CLC collects are used only to help us better serve our members. It is our general policy to collect and store only personal information that our members and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the Web site.
From General Users. CLC does not collect any personal information from users browsing its Web site. Only aggregate data -- such as the number of hits per page -- are collected. Aggregate data are only used for internal and marketing purposes and do not provide any personally identifying information.
From CLC's Members, Conference Registrants, and Other Customers. To gain access to members-only resources and personalization features on www.childlife.org, members and other users are asked to register and provide some limited information. This information is submitted voluntarily. Child Life Council asks users to provide their name, member number (for members), organization name, preferred phone contact, and e-mail. Similar information may be submitted to CLC through membership applications, conference registration, publication orders, and certification material. Additionally, for some e-mails sent in HTML format by CLC to its members through its listserves, we will collect specific information regarding what the recipient does with that email. Information collected through this tracking feature includes: email address of a user, the date and time of the user's "click," a message number, name of the list from which the message was sent, tracking URL number and destination page. Child Life Council only uses this information to enhance its products and distribution of those products to its members. This information is not sold or distributed in any other manner.
How Does CLC Use the Information Collected?
CLC uses information voluntarily submitted by members and other customers in the following ways:
CLC Member Services and Products. Generally, CLC and its direct subsidiaries use data collected to improve its own web content; to respond to visitors' interests, needs and preferences; and to develop new products and services.
Disclosures to Third Parties. Child Life Council also makes member contact information available through the CLC Membership Directory to other members using its Web site and to those who register for its conferences. On occasion, CLC may also provide limited data to third parties that offer products and services. These limited data include names, job titles, companies and business addresses, but do not include business phone numbers, business fax numbers or e-mail addresses. Users may request CLC refrain from disclosing the data it collects to third parties on the membership application form, conference registration form or any other form on which they are providing information; an opt-out box will appear on each form on which a user provides information. Alternatively, users may contact Child Life Council at 301-881-7090 to express their preferences if they determine later that they do not wish to have the information shared.
Consent to Use Personal Information. For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), Child Life Council or its agents must store, host and otherwise process the information (including personal data) supplied by the User when registering for this Web site. Users, as defined above, supply information when registering for the Web site in order to allow CLC (or its designated agents) to use the information to send the User unsolicited direct mail advertisements, promotions, and solicitations for third parties' products and services. CLC may send such data outside the European Economic Area for processing. If you reside in the European Union, please indicate your consent that the personal information you have provided may be transferred and stored in countries outside of the EU, including the United States.
Credit Card Account Information. Child Life Council does not disclose credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, CLC submits the information needed to obtain payment to the appropriate clearinghouse.
Refund Policy. All credit card and check payments are non-refundable. Please refer to the Child Life Certification Exam Candidate Manual for more information on specific policies regarding exam refunds.
How Does CLC Use Cookies?
Cookies are files that contain information created by a web server that can be stored on a User's hard disk for use either during a particular session ("per-session" cookie) or for future use ("persistent" cookie). CLC uses cookies only “per-session” cookies to facilitate automated activity, store and track passwords, determine appropriate solicitations, and review navigation patterns. Cookies are not used to disseminate significant information about Users over the Internet or to analyze any information that Users have knowingly or unknowingly provided. Users may instruct their Internet browsers to opt out of accepting cookies, but if the user declines the attachment of any cookie, the user may not have access to the full benefits of the website. Registration also enables the site to better determine visitors' interest areas and provide the most relevant information.
What Privacy Issues Arise with Links to Other Sites?
This Web site contains links to other Web sites. CLC has no control over and is not responsible for the privacy policies or content of such sites .
What Means of Redress are Available?
If any User suspects Child Life Council has handled its personal information in a manner that does not comply with this privacy statement, please Contact Us or call 301-881-7090.