Webinars are a key component of ACLP's online education series and provide the opportunity to enhance your professional knowledge and earn PDU credit from your home or workplace computer. You will earn 1.5 PDUs for each webinar you attend.
Child life specialists promote the holistic health and well-being of children and their families on a daily, hourly, and minute-to-minute basis. This session will focus on exploring how healthcare clinicians utilize the four basic ethical principles to make clinical decisions during each encounter. This seemingly intuitive process is a result of the intersection between a clinician’s personal values and subsequent training and experience. By exploring how these decisions are made in the moment, participants will learn ways to increase their awareness of this process and how to incorporate intentional ethical decision-making into their daily work.
Note: This is an encore presentation of Ann’s Plenary Session at ACLP’s 2017 Conference.
After this webinar, participants will have:
“Patient satisfaction” has become a catchphrase within healthcare. As staff from many disciplines are learning new strategies to enhance the patient experience, the background and training of child life specialists generates a natural aptitude to positively impact patient satisfaction. This presentation will serve to highlight the influence child life can have on the experience and how this can be leveraged to benefit the child life profession.
Crystal Sallans, LCSW-S, is a patient experience consultant at Texas Children’s Hospital in Houston, Texas. Crystal has worked in both clinical and administrative roles throughout her career. Currently, she is using her knowledge as a clinical social worker to improve the patient experience, working with the hospital system in both an urban and community setting. As a licensed clinical social worker, she has unique insight into providing family centered care while addressing the patient experience.
Erika Diaz, CCLS, is a child life specialist at Texas Children's Hospital in Houston, Texas. Erika completed her internship at Texas Children's Hospital in 2012 and has been a child life specialist for the ambulatory surgery units since January of 2013. For over two years, in addition to her clinical responsibilities on the unit, Erika has used her child life skills to help develop and implement patient experience initiatives within ambulatory surgery and throughout the Texas Children’s Hospital organization.
Domain 1: Professional Responsibility
Task 2: Promote professional relationships (e.g., children and families, child life team, interdisciplinary teams, community resources) in order to enhance communication and collaboration, foster child- and family-centered care, and maximize positive outcomes
Magellan Taylor, MA, CCLS, GC-C, graduated with her Master’s degree in Human Development and Family Studies, with an emphasis in child life, from The University of Missouri. She completed her child life internship at Seattle Children’s Hospital, and has been a certified child life specialist since 2013. Magellan has a passion for serving others, and utilizes her child life skillset to support children and families facing life-threatening or life-limiting illnesses. She previously worked for a pediatric-specific hospice, and is currently serving children of adult patients in the world of palliative medicine. Outside of work, Magellan volunteers with her sorority, is a member of the Junior League of Fort Worth, and, thanks to her co-presenter, Rachel, has developed a love for running.
Task 1: Provide psychosocially and developmentally appropriate support that is responsive to the specific needs of children and families
Task 2: Empower and collaborate with children and families to develop and use advocacy skills
Task 3: Provide educational opportunities and resources that are responsive to the needs of the child and family in order to promote learning and mastery
Task 5: Facilitate the utilization of effective coping strategies by the child and family in order to minimize distress and promote empowerment