ACLP & CLCC Portal Transition FAQs

The following are frequently asked questions regarding the new ACLP and CLCC portal.

What if I have trouble logging in after launch?
Please fill out a “Contact Us” form for support. 

Where can I find instructions on using the new system?
ACLP / CLCC will offer a Quick Start Guide and video tutorials on our website after launch. 

Why is ACLP changing its ACLP / CLCC Portal?

When will the new system launch?

Will there be downtime during the transition?

Will I lose any of my account history?

How do I log in to the new system for the first time?

Do I need to create a new account?

What if I don’t receive my login email?

Can I join or renew during downtime?

Will my membership expiration date change?

What happens to events or courses I’m already registered for?

How do I purchase products or register for events after launch?

Will my PDUs, transcripts, and certificates be in the new system?

What if I have trouble logging in after launch?

Where can I find instructions on using the new system?